Questions & Answers

General Questions

As of 2019 e-vignette and toll will be introduced in Bulgaria as a modern way of charging for the use of the national payed road network.

In this way the necessary financial resource is being generated, that is further invested for sustainable development of existing and new roads, including road safety.

The road charge collection system is based on state of the art technologies which allow suitable ways of payment and control without hindering the free movement of the vehicles.

The system applies a fair charging model based on European directives.



 

As of January 1, 2019, e-vignette will be introduced in Bulgaria for the use of the national payed road network. The prices of the e-vignettes will remain the same for all vehicle types. Starting from 2019 also a weekend vignette will be introduced for light vehicles. Since the entering into force of the e-vignette there is no longer need to put a sticker on the windscreen of the vehicle. During a roadside check by the control authorities the owners and users of the vehicles shall not be obliged to present a document proving the purchase of  e-vignette.

For heavy goods vehicles with total technically permissible maximum weight over 3,5 tons the vignettes will be valid till 15 August 2019. As of 16 August 2019, toll charging will be introduced for them.

In order to perform its activity on toll collection, the Road Infrastructure Agency will operate an Electronic toll collection system. The system is combination of technical means and procedures for sale, validation and control of the regulated use of the road network.

 

Pursuant to the Roads Act:

Vignette fee should be paid for the following vehicles with total technically permissible weight up to or equal to 3.5 tons:
•    motor vehicles with at least four wheels intended for transport of passengers;
•    motor vehicles with at least four wheels intended for transport of goods;
•    off-road motor vehicles.

Vehicles intended to tow a semi-trailer are considered vehicles intended for transport of goods with over 2 axles, irrespective of the number of axles and of whether the trailer is attached or not.

When the vehicle is with a trailer and when the total technically permissible weight of the composition exceeds 3.5 tons, an additional vignette fee is to be paid for the same vehicle category in respect of the trailer.

 

Pursuant to the Roads Act:

Vignette fee is not due by persons with 50 or over 50 per cent of disabilities, as well as persons or families bringing up permanently disabled children under 18 and until completion of a secondary course of education, but not later than till their 20 year of age. These persons are granted free e- vignette with validity of one year.

Vignette fee is not due also for vehicles with less than 4 wheels, as well as for wheel tractors, tractor trailers and other self-propelled machinery registered for work under the Law for registration and control of the agricultural and forestry machinery.

Vehicles owned by the Ministry of Interior, the National security service, the State Agency “National security”, the Emergency medical care and the Armed forces do not pay vignette charge as well.

By Decision No. 945 of the Council of Ministers of 01 December 2004 was adopted the list of the national roads for which a vignette is collected for the use of the road infrastructure - http://www.api.bg/files/8013/6854/9750/APi-Putishta-vinetki.pdf

You can see a map of the vignette charged road sections here.

 

 

 

If you have not paid vignette charge for the use of the paid road network, you are an infringer and are subject to penalty.

Infringement is determined through the Electronic system and through the stationary and mobile cameras of the National Toll Administration located on the road. Control of the payment of vignette charge will be performed by the authorities of the Ministry of Interior as well as the National Customs Agency in the cases where the vehicle leaves the territory of Bulgaria through the border crossing points.

Around 300 stationary cameras and 105 vehicle-mounted cameras will be functioning on the roads of Bulgaria, which will control, in a twenty-four-hour regime, the payment of the respective road charge – e-vignette, by licence plate recognisition of the vehicle and verification in the system.

 

Control of the payment of vignette fee will be performed by the following authorities -  the National Toll Administration, the Ministry of Interior, as well as the Customs Agency in the cases where the vehicle leaves the territory of Bulgaria through the border crossing points.

No, implementation of compensatory fee does not repeal the penalties.

All drivers, owners or users of vehicles who use the paid road network without having paid the respective fee and who have not paid charge for the use of the national payed road network (e-vignette or toll) are infringers and are subject to fine.

In the case of infringement an act for determination of administrative infringement is drawn up on which base a penalty order is drawn up to impose a penalty. If the infringer pays for the compensatory charge immediately after determination of the infringement or within 14 days after drawing up of the act for determination of administrative infringement, then he will be exempt of administrative-criminal liability and will not be subject to penalty which is of higher amount.

 

The compensatory fee has been introduced on 31 January 2017 in the Roads Act with the amendments of the Road Traffic Act, which will enter into force from the beginning of 2019, The compensatory fee is intended to act as mechanism for exemption from administrative criminal liability for infringements connected with the use of the paid road network.

The possibility for voluntary payment of the compensatory fee, on one hand, aims to increase the collection of the fees for the use of the paid road network and, on the other hand – the compensatory fee allows the infringer to pay higher charge with delay and in this way to be exempt from imposing sanctions and the measures related therewith.

 

The compensatory fee can be paid:
•    during roadside check by the control authorities of the National Toll Administration. It can be paid only by card on POS terminals which the mobile teams of the so called toll control will be equipped with.
•    at the border crossing points payment in cash will also be possible considering the fact that the respective vehicle may leave the country only after its payment.
The user of the tolled road network has the possibility to pay the compensatory charge by bank transfer, as well in the points of sale – in cash or by card.
During on-the-road inspection by the officials of the Ministry of Interior compensatory charge MAY NOT be paid on spot.
A fine may be paid by bank transfer.

 

 

Purchase and payment of e-vignette

Electronic vignettes can be purchased in several suitable ways for the users of the national road network:

  • Online at the following address: www.web.bgtoll.bg;
  • Through mobile application
  • Through self-service terminals in retail outlets and in the offices of the Road Infrastructure Agency
  • At cash desks at the points of sale and in the regional road administrations of the Road Infrastructure Agency

 

When purchasing online at site www.web.bgtoll.bg or through mobile application payment by card is possible.

Cash payment is possible only when purchasing e-vignette at the cash desk in the points of sale and in the offices of the Road Infrastructure Agency. In the designated points of sale payment is possible also by card, including fuel card.

Payment of e-vignette can also be made by bank transfer. For this purpose, it is necessary first to buy it on www.bultoll.bg , and when executing the bank transfer in the box “payment details” the identification number of the generated e-vignette to be indicated.

 

When purchasing an e-vignette online at the site www.web.bgtoll.bg and by mobile application, on the final step a confirmation for successful purchase is generated on the screen.


If you have indicated an e-mail address, the same information will be sent also to your electronic mailbox.

When purchasing an e-vignette at a point of sale or in regional office of the Road Infrastructure Agency, as well as on self-service terminal, a receipt will be generated for the purchased e-vignette.

This receipt, as well as the confirmation for successful purchase does not need to serve as a proof and you are not obliged to present them to the officials performing control over road charge payment obligation.

Verification of the validity of the purchased e-vignette can be made at any time on the site www.web.bgtoll.bg and on the self-service terminal.

 

 When purchasing an e-vignette the person entering the data is responsible for entering the correct information. When purchasing online at the website www.web.bgtoll.bg, self-service terminal or mobile application, the system requires at the final step verification of the entered data. We encourage users who buy e-vignette to check carefully and verify the information they have entered before confirmation of the final payment.

Road Infrastructure Agency and National Toll Administration are not liable for wrongly entered information.

 

 

Pursuant to the Value Added Tax Act, road charges (e-vignette and toll) represent state charge that is not subject to VAT.

The tariffs for e-vignette and toll are the same, irrespective of the way of purchase – from the internet site www.web.bgtoll.bg, mobile application, self-service terminal or at cash desk at the points of sale and the regional offices of RIA.